As the Global DE&I Leader at Cisco for CX Centers, Aurelia Takacs leads and owns the execution of the DEI strategy, priorities, planning & initiatives for the global CX Centers organization of approximately +9000 employees across the world. Aurelia focuses on advancing Diversity, Equity & Inclusion via three main pillars: attracting and hiring, developing & retaining, and creating a sense of belonging and engagement for all the diverse talent across the organization. Aurelia also leads the "Belong" pillar as part of Cisco's global CX DEI Leadership Council, which includes more than 19,000 employees worldwide, driving programs & initiatives focused on creating a culture of belonging across the full spectrum of diversity. Aurelia has extensive experience in leadership roles and excels in staff development, coaching, mentoring, communications and project management. She is fluent in four languages and has a background in leading multi-cultural teams across the globe, offering us a truly global perspective to DEI.