Caroline Carroll
Caroline Carroll is Head of Client Experience, EMEA and located in London. Leveraging over 30 years‘ experience and employing a client centric approach, her primary role is to support the growth and develpment of our business in the region through delivery of our Client Value Proposition and Value Beyond Investing capabilites. Responsible for a Client Experience team that enables close collaboration across regional and local Retail Client Service teams to shape the client service and experience, and deepen client relationships, Caroline partners with internal functions as a key advocate for the client, to increase efficiency, speed to market and improvement in service delivery across the client journey. Additionally Caroline is on the Boards of Franklin Templeton Global Investors Limited, FTSF/FTSIF/FTSIIF/FTOF/FTAF/FTML Luxembourg fund boards and the Templeton Asset Management (Poland) Supervisory Board. She was Co-Chair of Franklin Templeton’s EMEA Regional D&I Council. Caroline Carroll has 30+ years’ experience working within asset management. Prior to joining Franklin Templeton Investments in 2002, Caroline held positions at SLC Asset Management, Scottish Widows Investment Partnership and GT Global Investment Funds Limited.